Cancelling a booking
How to cancel a class you can no longer attend.
Life happens. If you can't make a class, cancel it in the app — it takes a few seconds, and it frees your spot for someone on the waitlist.
How to cancel
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Open the You tab
Your upcoming bookings are at the top.
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Tap the booking
This opens its detail screen.
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Choose Cancel booking
The screen shows whether you are still inside the free cancellation window before you commit.
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Confirm
Your place is released straight away and the class disappears from your upcoming bookings. We email you a confirmation.
What happens to what paid for it
Cancel within the window and whatever was used goes back where it came from: a credit returns to your pack, and a class on your plan's allowance is freed up again. Cancel after the window has closed and it counts as used — see our guides on the cancellation policy and on late cancellations for exactly how that works.
Your booking
Reformer Flow
Tomorrow · 6:00am · Nioh Adams
Booked- Where
- Palmerston
- For
- You
- Paid with
- Unlimited Monthly
Free cancellation until 6:00pm today. After that it counts as a late cancellation.
